Director of Product Management, MDR Portfolio

As the Director of Product Management for our Managed Detection and Response (MDR) business, you will lead the development and execution of product strategy that drives customer value, operational efficiency, and market differentiation. You will collaborate cross-functionally with engineering, go-to-market, and customer success teams to evolve and scale our MDR offerings in response to a dynamic threat landscape

About the Team

The MDR Product Management team defines the vision, roadmap, and priorities for Rapid7’s managed detection and response services portfolio. They work closely with threat detection, engineering, and SOC operations to ensure the service delivers timely, accurate, and actionable threat response for customers. The team is responsible for aligning product capabilities with service delivery processes to drive efficiency, scalability, and measurable security outcomes. Their work directly impacts customer satisfaction, retention, and the growth of one of Rapid7’s fastest-scaling businesses.

About the Role

In this role, you will:

• Own and drive the product strategy, roadmap, and execution for Rapid7’s Managed Detection and Response (MDR) service portfolio for products and services..
   

• Collaborate with engineering, detection science, and SOC operations to deliver scalable, high-quality threat detection and response capabilities.
   

• Prioritize customer needs by translating feedback, market trends, and operational insights into actionable product improvements.
   

• Define and track key performance metrics that measure service effectiveness, customer impact, and operational efficiency.
   

• Align cross-functional teams around strategic initiatives that enhance the MDR customer experience and support business growth

The skills you’ll bring include:

• Demonstrate deep understanding of cybersecurity operations, threat detection, and managed services delivery market.
   

• Lead cross-functional teams with clarity, influence, and strong decision-making in fast-paced, high-stakes environments.
   

• Translate complex technical and operational concepts into clear product strategies and priorities.
   

• Use data-driven approaches to evaluate product performance, customer impact, and business outcomes.
   

• Communicate effectively with stakeholders at all levels, from engineers and analysts to executive leadership and customers.

We know that the best ideas and solutions come from multi-dimensional teams. That’s because these teams reflect a variety of backgrounds and professional experiences. If you are excited about this role and feel your experience can make an impact, please don’t be shy - apply today.
 

About Rapid7
 

At Rapid7, we are on a mission to create a secure digital world for our customers, our industry, and our c

communities. We do this by embracing tenacity, passion, and collaboration to challenge what’s possible and drive extraordinary impact.

Here, we’re building a dynamic workplace where everyone can have the career experience of a lifetime. We challenge ourselves to grow to our full potential. We learn from our missteps and celebrate our victories. We come to work every day to push boundaries in cybersecurity and keep our 11,000+ global customers ahead of whatever’s next.

Join us and bring your unique experiences and perspectives to tackle some of the world’s biggest security challenges.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or any other status protected by applicable national, federal, state or local law.