International Senior Credit and Collections Analyst

  • R5891
  • Belfast, United Kingdom

The Senior Credit and Collections Specialist will be responsible for collections with key partner accounts while building strong relationships with the partners and an excellent experience. This role will be responsible for establishing and maintaining credit lines, payment terms, and collection activity for all customers and partners and will ensure assigned accounts are maintained within acceptable company guidelines along with other related tasks.

About the Team:

The global AR team is made up of two AR/Billing Specialists and four Credit/Collections Analysts. The team is positioned within the US and we are seeking a global presence in Belfast.

In this role you will:

● Onboard new Key Accounts and Partners and build relationships with existing

Partners, including setting up monthly/weekly calls

● Manage a collections book from date of invoice to cash collection, including

ensuring an excellent customer experience

● Grant credit to prospective customers and partners, monitoring key changes

and determining appropriate credit limits

● Forecast collection estimates on book of accounts and continually update

management on progress

● Research, escalate and resolve both customer and partner discrepancies,

including partnering with Sales Ops, Sales, and Customer Success

Organization

● Address and resolve account credit balances and overpayments

● Help establish and achieve DSO (days sales outstanding) goals

● Identify and assist with process improvement and accuracy initiatives

● Assist with the resolution of any issues that could impact the timely month-

end closing.

● Assist in providing required training when necessary.

The skills you’ll bring include:

● 5+ years of Direct Collection experience

● Have experience reviewing credit reports and making credit decisions

● Key account and/or Partner collection experience

● Commitment to excellent customer service

About Rapid7

Rapid7 (NASDAQ: RPD) helps organizations across the globe protect what matters most so innovation can thrive in an increasingly connected world. Our

comprehensive technology, services, and community-focused research simplify the complex for security teams, helping them reduce vulnerabilities, monitor for

malicious behavior, be in 10 places at once, and shut down attacks. We’re on a

mission to make security solutions easier to use and access so we can bring safety and resilience to more people. With more than 10,000 customers across 140+ countries, Rapid7 is a leader in cybersecurity that has earned numerous industry accolades and recognition for our technology and culture.

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