Lead Analyst- Customer and Financial Analytics

  • R5910
  • Boston, MA, United States

The Opportunity

We are looking for an analytical, detail oriented and collaborative individual to join our Financial and Customer analytics team. As lead data analyst, you will act as a trusted advisor working cross-functionally across Finance, Customer Health, Business Ops, as well as senior leadership.  In this role you will be responsible for deep financial and business analysis on our business performance, providing visibility into revenue and expense drivers, customer health and behavior, current pricing and packaging strategies in an effort to best support our customers.

About The Team

The business intelligence team enables all groups across the organization to harness the power of data to make our customers more secure and drive growth for Rapid7. The team works as collaborative partners who provide actionable, accessible, and relevant data, insights, and predictive analytics.

About the Role

The ideal candidate will be an inquisitive learner with a passion for data and analytics who can collaborate with stakeholders across functional areas to review and optimize reporting, analytics, and data structure/data capture all while aligning to corporate objectives.  This role requires a mixture of business acumen and technical expertise in SQL, and Tableau, along with an ability to build strong partnerships with business partners.

  • Collaborate with Finance, Customer Health, Business Ops, Product, and Senior Leadership teams to conduct deep financial and business analysis on our business performance, providing visibility into revenue and expense drivers, customer health and behavior, current pricing and packaging strategies in an effort to best support our customers

  • Understand existing customer economics, margins and utilization to support proposed changes to pricing models

  • Provide clear visualizations and present analyses to management and executive-level stakeholders, using Business Intelligence tools and predictive analytics to drive key decisions

  • Drive consistency in reporting and analysis across the company, reinforcing process, increasing visibility, and acting as a key point of communication between stakeholder teams

  • Develop in-depth understanding of underlying data, data structures, and business uses of data

  • Coach and mentor junior team members to become savvy with Tableau and visualization.

  • Advance BI team & corporate goals, promoting a data-oriented culture, insight generation and enablement of end-users

In this role you will bring

  • Bachelor’s degree in Mathematics, Business, Economics, or related discipline required, Masters preferred.

  • At least 8 years work experience in a role that required regular business analytics; high tech, software, or mgmt. consulting company preferred. 

  • At least 5 years of hands-on experience in Tableau with strong data visualization skills.

  • 8 years of hands-on proficiency with SQL.

  • Strong business acumen, possessing the ability to understand cross-functional trends, and how those trends impact corporate KPIs; prior experience in an operational role a plus

  • Fast learner with high attention to detail and possess a passion for data, data quality & business analytics

We know that the best ideas and solutions come from multi-dimensional teams. Teams reflecting a variety of backgrounds and professional experiences. If you are excited about this role and feel your experience can make an impact, please don’t be shy - apply today.

 

About Rapid7

Rapid7 (NASDAQ: RPD) helps organizations across the globe protect what matters most so innovation can thrive in an increasingly connected world. Our comprehensive technology, services, and community-focused research simplify the complex for security teams, helping them reduce vulnerabilities, monitor for malicious behavior, be in 10 places at once, and shut down attacks. We’re on a mission to make security solutions easier to use and access so we can bring safety and resilience to more people. With more than 10,000 customers across 140+ countries, Rapid7 is a leader in cybersecurity that has earned numerous industry accolades and recognition for our technology and culture.

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Hybrid- Boston ( 3x days in office)

 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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