Lead Sales Operations Analyst

  • R5667
  • Boston, MA, United States

Lead Sales Operations Analyst

Rapid7 Sales Operations practice is seeking a Lead Sales Operations Analyst to support an SVP of Sales with the analytics, KPIs, forecasting, fiscal year planning and insights that support our sellers in their day-to-day efforts and attainment. 


About the Team

The Sales Operations Team at Rapid7 is about supporting and enabling frontline sales teams to sell more efficiently and effectively by providing strategic direction.


About the Role

This role will support and partner with a SVP of Sales by providing data and analytics to drive decision making, sales strategy, and planning. This role will have a key responsibility in proactively identifying and analyzing trends in the business and translating findings into supporting recommendations on ways to improve the productivity and scale of the Go To Market Organization. Each of these responsibilities is critical to Rapid7's success and involves working closely with key stakeholders within Rapid7 while leading projects.


In this role you will: 

This role requires a mixture of business acumen, quantitative reasoning, experience working in or with sales, executive presence, and the ability to build strong partnerships with business partners across Rapid7. Success in the role will require a self-starter with strong initiative and a passion for collaborating with others to drive impact.

  • Collaborate with the SVP and their sales organization on planning, forecasting, reporting, and special projects. 

  • Drive continuous improvement of business processes, leveraging the SFDC, Clari, Tableau and other platforms to drive growth and scale

  • Create customized, intricate dashboards and automated reporting that provide actionable insights and key-metrics (bookings, product attach rates, productivity, territory performance etc.)

  • Understand reporting needs from Sales, and partner with IT, BI and Data teams to drive direction and reporting requirements

  • Assist with key sales planning activities during planning and budgeting cycle

  • Ad-hoc analysis and day-to-day needs as required to aid management decision making.


The skills you will bring include: 

  • 5+ years of direct experience in Sales Operations as a Sr Sales Analyst, preferably at a high-tech or software company. Sales experience a plus

  • 3+ years of Salesforce.com experience, or other Enterprise CRM tools

  • Experience with Business Intelligence/Data visualization tools

  • Excellent analytical and problem solving skills, combined with strong business judgment and ability to present analysis in a clear and compelling manner

  • Combine analytical and problem solving skills with strong business judgment to tell a story around Sales performance with actionable insights

  • In-depth understanding of sales processes and systems, i.e. sales cycles, account, territory, opportunity, pipeline management

  • Ability to self-manage in a high-growth, performance and deadline driven environment

  • Successful track record of working with all levels of management and sales teams

  • Excellent interpersonal, verbal, and written and communication skills required

  • BA/BS degree in business or related field


We know that the best ideas and solutions come from multi-dimensional teams. Teams reflecting a variety of backgrounds and professional experiences. If you are excited about this role and feel your experience can make an impact, please don’t be shy - apply today.

Rapid7 (NASDAQ: RPD) helps organizations across the globe protect what matters most so innovation can thrive in an increasingly connected world. Our comprehensive technology, services, and community-focused research simplify the complex for security teams, helping them reduce vulnerabilities, monitor for malicious behavior, be in 10 places at once, and shut down attacks. We’re on a mission to make security solutions easier to use and access so we can bring safety and resilience to more people.

With more than 10,000 customers across 140+ countries, Rapid7 is a leader in cybersecurity that has earned numerous industry accolades and recognition for our technology and culture.



All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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