Partner Product Manager, Managed Services

  • R5676
  • Boston, MA, United States
  • Arlington, VA, United States

Partner Product Manager, Managed Services 

Have you worked as part of a MSSP team or have experience building solutions for MSSPs? Are you motivated to improve customer experiences while collaborating within a highly cross-functional environment? If this sounds like you, you may be a fit for Rapid7's Partner Product Manager role, focused on building Rapid7's MSSP partner experience from the ground floor.  

About the Team

Rapid7’s Managed Services Practice is the high-impact team responsible for answering the ever-growing customer demand for managed security services. Our team is constantly striving to deliver outcomes that exceed customer expectations. Building solutions designed for MSSP partners to exceed customer expectations is fundamental to both our team mission and overall Rapid7 corporate strategy.

About the Role

We’re looking for an entrepreneurial-minded individual to help lead the launch and growth of Rapid7's MSSP partner experience. In this cross-functional role, you will be at the ground floor of designing and implementing our MSSP partner business and best-in-class MSSP experience by working across the organization to assess opportunities for program and product development, define requirements, and support the launch and ongoing growth of our MSSP Program. 

In this role, you will:

  • Ensure the success of Rapid7’s MSSP business by serving as the lead advocate for MSSP partners and their ability to thrive with Rapid7 

  • Assess the evolving needs of MSSPs at both industry and partner level, evaluating Rapid7’s ability to meet those needs through technology, program offerings, and support services

  • Collaborate with key internal stakeholders across Product, Operations, Commercialization, Customer Success, Tech Support, Training, and Go-to-Customer teams to inform business requirements, influence prioritization of technology roadmap projects, and support the development of MSSP-related solutions and processes 

  • Maintain MSSP expertise by staying abreast of industry and competitive insight while cultivating relationships with current partners, prospective partners, and Rapid7’s Channel team

The skills you’ll bring include:

  • 6+ years of direct experience having worked at an MSSP or having previously built solutions for MSSPs who deliver a variety of services that include Detection & Response

  • 3+ years experience in product management role or similar function

  • A knack for identifying opportunities to solve partner problems and translating needs into business requirements

  • A keen ability to work cross-functionally and lead through influence by communicating a clear and compelling vision

  • A technical mindset for evaluating Rapid7’s product portfolio and assessing areas of strength and weakness for MSSPs 

We know that the best ideas and solutions come from multi-dimensional teams. Teams reflecting a variety of backgrounds and professional experiences. If you are excited about this role and feel your experience can make an impact, please don’t be shy - apply today.

About Rapid7

Rapid7 is creating a more secure digital future for all by helping organizations strengthen their security programs in the face of accelerating digital transformation. Our portfolio of best-in-class solutions empowers security professionals to manage risk and eliminate threats across the entire threat landscape from apps to the cloud to traditional infrastructure to the dark web. We foster open source communities and cutting-edge research–using these insights to optimize our products and arm the global security community with the latest in attackers methods. Trusted by more than 10,000 customers worldwide, our industry-leading solutions and services help businesses stay ahead of attackers, ahead of the competition, and future-ready for what’s next.


All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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