Principal Software Engineer – Managed Services & Incident Response

We are expanding our global footprint and are looking for a passionate Principal Software Engineer to support Rapid7's 24x7 Managed Services and Incident Response (IR) teams. You should be ready to provide technical guidance and mentoring to the team while understanding the trade-offs between technical, UX, and product needs. You should excel in interacting and negotiating with key stakeholders, leading to solutions that take all of these needs into account.

About the Team

Our Product and Engineering team works with our award-winning products to help us create a single experience to help customers assess risk, detect threats, and automate their security programs at over 10,000 organizations. These teams use best-in-class technology, leading-edge research, and broad, strategic expertise to develop new products and features, and enhance existing features, in order to create value for customers across the world.

Join us in fortifying digital resilience by becoming a part of our engineering team that enables our Managed Services and Incident Response practitioners. This team is a true force multiplier for front-line security experts, unveiling new capabilities and automating repetitive actions to dramatically enhance their quality of life and optimize their actions. Experience enhanced security, operational efficiency, and compliance assurance while helping us build and innovate tools on our Insight platform to make the world a safer digital space.

About the Role

The Principal Software Engineer is part of our Product and Engineering team who are at the forefront of keeping our customers safe from attacks and breaches. In this role, you will focus on delivering practical solutions for the problems of today, iterating on existing solutions, and proactively prototyping to head off the security challenges of tomorrow.

You will be working on a high-impact and cross-functional team, creating end-to-end security solutions that drive customer success. You will have the opportunity to further enhance your skills surrounded by a team of incredibly smart and experienced Engineers, whilst mentoring others. Success in this role will require strong communication skills and an unwavering sense of self-accountability.

In This Role, You Will:

• Architect, advise on, design, maintain, and monitor highly available services and tools used by the Managed Services team for service delivery.

• Meet with Stakeholders and Program Management teams to gather requirements and define/scope solutions to feature requests.

• Work cross-functionally with other product engineering teams.

• Mentor and guide team members.

The Skills You’ll Bring Include:

• Planning & Collaboration: Jira, Confluence, Agile methodologies.

• Development: Python, Microservice architectures, Django, FastAPI.

• Cloud Architecture: AWS (ECS, S3, IAM, API Gateway, SQS, SNS, EventBridge, etc.).

• Software Delivery: API-first design, scripts/CLI tools, and web applications.

• Data Relevance: Building tools and services to enable analyst self-service.

• DevOps & Deployment:

  • CI/CD pipelines: Github → Jenkins EKS (Chef, Saltstack, Ansible, Puppet also applicable).

  • Infrastructure as Code: Terraform.

• Testing & Quality:

  • Programmatic: unit tests, integration tests, linting.

  • Functional: testing in Docker environments.

  • Live: log monitoring, alarms (Datadog, etc.), rotating on-call.

Additional attributes:

• Strong creative problem-solving skills.

• Excellent written and verbal communication skills across functions.

• Excited by technology, curious and eager to learn.

• Ability to thrive in a high-growth, evolving environment.

• Passionate about delighting customers and putting their needs at the forefront of decision making.

About Rapid7

Rapid7 is creating a more secure digital future for all by helping organizations strengthen their security programs in the face of accelerating digital transformation. Our portfolio of best-in-class solutions empowers security professionals to manage risk and eliminate threats across the entire threat landscape—from apps to the cloud to traditional infrastructure to the dark web.

We foster open source communities and cutting-edge research—using these insights to optimize our products and arm the global security community with the latest attacker methods. Trusted by more than 10,000 customers worldwide, our industry-leading solutions and services help businesses stay ahead of attackers, ahead of the competition, and future-ready for what’s next.

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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or any other status protected by applicable national, federal, state or local law.