Product Manager, IT Product & Relationship Management

  • R5789
  • Boston, MA, United States

Product Manager, IT Product & Relationship Management

In this role, you will report directly to the Senior Director, IT Product Management, and have the opportunity to learn from a diverse and dedicated team. This is a pivotal role for a relationship-focused thought leader who wants an opportunity to participate in Rapid7’s journey to a $1b+ company.

About the Team

Our IT Product Management team is looking for a dynamic IT Product Manager with the strategic foresight and focus to drive the formulation of technology strategy and technical roadmaps with their business partners and across IT. This is a highly cross-functional role, partnering with our key business functions in the G&A domain to support their priorities with IT solutions and services.

About the Role

As the IT Product Manager, you will be working cross-functionally (with business analysts, development, engineering, QA, and operations) to assess new business demand, align on solutions and where they fit on the roadmap, coordinate the successful initiation of projects, and oversee the progress of the key strategic initiatives supporting your business partners. You will provide thought-leadership on how to leverage our technology and services to deliver on our objectives, spearhead internal product governance to align on priorities and trade-offs, as well as continuously building and improving our relationships within IT and the business.


In this role, you will:

  • Overall comprehensive communication with business partners and stakeholders

  • High level IT vision across functional areas 

  • Internal product governance, facilitating quarterly technology reviews across all business functions to align on technology strategy, product roadmaps, and prioritization of the backlog

  • Coordination of annual internal product planning sessions to build out the foundation of work each year

  • Coordination and communication across teams, departments, and the company to ensure awareness of our product/technology strategy and ongoing initiatives

  • Process ownership for communications, work intake, IT governance using agile and lean methodologies

  • Support resolution of scope and other issues impacting the delivery of project and programs, by facilitating alignment across key stakeholders

  • Advocate maintaining standards, best practices, and quality of service throughout the delivery of our solutions

  • Partner with and develop strong stakeholder relationships with business leaders; this includes working closely with business units and business owners on a global basis

  • Support ad-hoc work (i.e. managing small projects, documenting business processes, assisting with requirements management and/or software test planning and execution)

  • Maintain a positive, results-oriented work environment, building partnerships and modeling teamwork, and communicating to the team in an open, balanced and objective manner


The skills you’ll bring include:

  • Proven experience in developing strong business relationships

  • Proven experience in delivering value using agile and lean methodologies

  • Exposure to Salesforce and/or Netsuite highly preferred

  • Detail-oriented yet attuned to the corporate “big picture;” ability to drive strategy as well as dive deep where necessary

  • Aptitude to comprehend, adapt and succeed in diverse business areas

  • Excellent interpersonal, verbal and written communication skills

  • Ability to communicate and facilitate meetings with executive management

  • Demonstrated in organizing, planning and presenting solutions for large complex efforts

  • Client-focused approach to work with a sense of ownership and responsibility for overall quality of services

  • A continuous learner who stays on top of the latest technology, product management, and industry trends 

  • Ability to manage multiple and varied tasks with enthusiasm and prioritize workload appropriately aligned to business needs

  • Bachelor’s Degree or equivalent experience; advanced degree in a relevant technical area (Information Systems/Technology Computer Science, Computer Engineering) is a plus


We know that the best ideas and solutions come from multi-dimensional teams. Teams reflecting a variety of backgrounds and professional experiences. If you are excited about this role and feel your experience can make an impact, please don’t be shy - apply today.

About Rapid7

Rapid7 is creating a more secure digital future for all by helping organizations strengthen their security programs in the face of accelerating digital transformation. Our portfolio of best-in-class solutions empowers security professionals to manage risk and eliminate threats across the entire threat landscape from apps to the cloud to traditional infrastructure to the dark web. We foster open source communities and cutting-edge research–using these insights to optimize our products and arm the global security community with the latest in attackers methods. Trusted by more than 10,000 customers worldwide, our industry-leading solutions and services help businesses stay ahead of attackers, ahead of the competition, and future-ready for what’s next.


All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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