Senior Director, Business Analysis & Transformation

  • R10823
  • Boston, MA, United States

Senior Director, Business Analysis & Transformation

The Senior Director, Business Analysis & Transformation will serve as a catalyst for enterprise-wide change, shaping how people, processes, and technology intersect to deliver measurable business value. Reporting to the VP of Enterprise Applications, this leader will define the vision and direction for the Business Systems Analyst (BSA) and Business Process Analyst (BPA) functions—building these capabilities into enterprise transformation engines that drive operational agility and elevate customer and employee experiences.

Additionally, this role will influence and drive strategic priorities across the business, embed transformation best practices into the enterprise, and ensure that systems and process initiatives directly advance the company objectives. The Senior Director will inspire analysts to operate as trusted advisors and change agents, championing modernization, scalability, sustainability and continuous improvement.


 

About the Role

As a Senior Director, Business Analysis & Transformation  your primary responsibility will be to focus on the following:: 

Capability Development & Thought Leadership

  • Mature the BSA and BPA disciplines into a unified, enterprise-class transformation capability that sets the standard for requirements excellence, process optimization, and business architecture thinking.

  • Elevate the analyst role beyond requirements gathering to strategic problem-solving, identifying root causes, assessing organizational readiness, and recommending solutions that deliver enduring value.

  • Build transformation leadership skills across the analyst community to ensure a pipeline of strategic thinkers who can drive change across functions and geographies.

Enterprise Transformation Leadership

  • Shape and execute an enterprise transformation strategy that aligns technology, process, and people capabilities with evolving business needs and long-term strategic objectives.

  • Partner with senior executives and leaders to identify critical transformation opportunities, challenging legacy operating models and reimagining business capabilities for scale, agility, and competitive advantage

  • Spearhead high-impact initiatives that deliver tangible results—reduced cycle times, improved customer experience, operational efficiencies, and revenue enablement.

Strategic Alignment & Governance

  • Serve as a trusted advisor to senior leaders, translating enterprise strategies into actionable systems and process roadmaps.

  • Influence portfolio and investment decisions, ensuring that initiatives are prioritized based on business value, transformation potential, and alignment with overall corporate objectives.

  • Establish governance frameworks, performance metrics, and value realization tracking for all transformation initiatives.

Standards & Execution Excellence

  • Define enterprise-wide methodologies, tools, and engagement models for systems analysis and process design that ensure consistent quality, speed to value, and stakeholder satisfaction.

  • Partner with the PMO, architecture, and operational leaders to integrate transformation approaches into enterprise delivery practices including intake, planning, and delivery.

  • Oversee the successful execution of cross-functional initiatives, ensuring that scope, quality, and business outcomes are achieved.

Organizational Influence & Culture Building

  • Champion a transformation mindset across the enterprise, promoting curiosity, innovation, and data-driven decision-making.

  • Foster a culture of collaboration, empowerment, and continuous learning within the BSA and BPA functions.

  • Represent the Business Systems & Transformation function as a visible, credible leader within the enterprise, industry forums, and partner networks.


 

The skills and qualities you’ll bring include:

  • 12+ years experience in business systems analysis, business process analysis, enterprise transformation, or related disciplines.

  • 5+ years of leadership experience managing cross-functional analyst teams (e.g., BSA, BPA) in a mid-to-large enterprise setting.

  • Proven success designing and implementing scalable delivery frameworks, documentation standards, and process methodologies.



We know that the best ideas and solutions come from multi-dimensional teams. That’s because these teams reflect a variety of backgrounds and professional experiences. If you are excited about this role and feel your experience can make an impact, please don’t be shy - apply today.
 

About Rapid7

At Rapid7, our vision is to create a secure digital world for our customers, our industry, and our communities. We do this by harnessing our collective expertise and passion to challenge what’s possible and drive extraordinary impact. We’re building a dynamic and collaborative workplace where new ideas are welcome. 

Protecting 11,000+ customers against bad actors and threats means we’re continuing to push the envelope - just like we’ve been doing for the past 20 years. If you’re ready to solve some of the toughest challenges in cybersecurity, we’re ready to help you take command of your career. Join us. 



#LI-JM2
 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or any other status protected by applicable national, federal, state or local law.

Security and Compliance
Rapid7 is committed to keeping customers secure. As a first line of defense, all employees are expected to uphold the highest standards of security and privacy, ensuring the protection of sensitive information and compliance with relevant regulations.

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