Senior Manager, People Operations

About the team

The People Operations team plays a critical role in ensuring our culture scales with our growth. We design and manage core people processes, data systems, and programs that support the employee lifecycle globally, partnering closely with People Strategy, Finance, Legal, and IT. Our focus is on creating efficient, secure, and people-driven solutions that elevate the employee experience and enable business success.

About the role
 

Rapid7 is seeking a Senior Manager, People Operations to lead and develop a talented team while driving scalable, efficient, and compliant people processes that support our distinctive culture. Reporting to the SVP, Strategic People Operations, this role will focus on operational excellence, process improvement, and seamless data ,programs, and analytics delivery across the employee lifecycle. You’ll collaborate across the broader People Strategy organization to ensure our programs and systems enable a world-class employee experience and align with business needs globally.

In this role, you will:

• Manage and optimize global people operations processes, including onboarding, offboarding, and Workday administration.

• Ensure secure, compliant, and accurate employee data management while driving process improvement and automation.

• Partner with People Strategy teams (People Strategists, Learning & Development, Total Rewards, Talent Acquisition) to deliver consistent operational support and reporting.

• Develop and maintain people metrics and reporting, leveraging Workday dashboards and analytics tools to inform decision-making.

• Support vendor management, including PEO relationships and coordination of global site setup and closure activities.

• Collaborate with cross-functional partners in Legal, Finance, and IT to ensure compliance and alignment with business objectives.

• Contribute to workforce planning, process documentation, and operational readiness for growth initiatives and organizational change.

• Lead and develop a high-performing global team, fostering accountability, collaboration, and continuous improvement.
   

The skills and qualities you’ll bring include:

• Bachelor’s degree or equivalent experience.

• 6+ years of experience in People Operations and/or Total Rewards (Compensation, Benefits, HRIS), ideally within the high-tech industry.

• Proven experience improving processes and systems with a focus on efficiency and employee experience.

• Strong collaboration skills with the ability to partner effectively across global People Strategy teams.

• Experience managing Workday data, reporting, and analytics; familiarity with dashboards and metrics is a plus.

• Demonstrated ability to lead and develop a team in a dynamic, fast-paced environment.

• High attention to detail, operational rigor, and ability to manage multiple priorities.

• Core Value Embodiment: Embody our core values to foster a culture of excellence that drives meaningful impact and collective success.