Senior Product Manager, Managed Services

  • R5774
  • Boston, MA, United States
  • Arlington, VA, United States

Senior Product Manager - Managed Services 


Are you a Product Professional who is passionate about making a measurable impact through delivering innovative solutions?  Are you motivated to improve customer experiences to help them improve their security posture and respond to threats?  Do you want to join a global cyber security leader with a rich people-centric culture? Explore our Senior Product Manager in Managed Detection and Response (MDR) role below! 

The Opportunity

This role will be based in Arlington, VA or Boston, MA. You will be working closely with customers, sales, marketing, and engineering teams to connect the dots between the customer, the technology, and the service. You will have the opportunity to partner with experienced security analysts from our world-class MDR service to drive tremendous impact in a hot market through the development of new services and features, and the refinement of existing services. 

About the Role

 

We are looking for an experienced product leader to help shape the future of Rapid7’s MDR service. You will work with dedicated MDR developers, the broader product engineering teams, and service delivery teams to develop and execute the MDR roadmap. This role is key in driving the constant evolution of our market-leading MDR service including 24/7/365 monitoring, threat hunting, and incident response. The ideal candidate possesses a proven technical background and thrives in a fast-paced, dynamic environment while demonstrating excellent communication and problem-solving skills.    

In this role, you will:

  • Make data-driven decisions leveraging market research, utilization metrics, user feedback, and customer partnership to identify new market opportunities.

  • Leverage insights from customers, Security Operations Center (SOC) analysts, service delivery teams, and market research to develop and prioritize functional and technical requirements. 

  • Collaborate with services, product, and engineering teams to develop and maintain the MDR roadmap aligned with market requirements and opportunities for growth. 

  • Lead cross-team collaboration for product planning, prioritization, development, launch, and ongoing enhancements.

  • Partner with marketing colleagues to develop content, messaging, and competitive positioning based on customer value and real-world use cases.

  • Serve as an evangelist for the new services across the organization, with analysts, and with existing and prospective customers.

  • Define metrics of success and monitor customer engagement post-launch to drive continuous improvement. 

The skills you’ll bring include:

  • 3+ years of experience in product management roles

  • Experience working in cybersecurity or MDR is a plus

  • Demonstrated success in planning, managing, and launching products or services

  • Experience in defining roadmaps and technical requirements

  • Desire to work in an organized and collaborative fashion with your product peers throughout the product lifecycle

  • Excellent communication skills for technical and non-technical topics to internal and external audiences

  • Comfort with or ability to quickly learn Slack, Zoom, Google Slides, Confluence, Jira and Miro.

  • Passion for research and keeping up to date with competitive and industry trends

We know that the best ideas and solutions come from multi-dimensional teams. Teams reflecting a variety of backgrounds and professional experiences. If you are excited about this role and feel your experience can make an impact, please don’t be shy - apply today.


 

About Rapid7


Rapid7 is creating a more secure digital future for all by helping organizations strengthen their security programs in the face of accelerating digital transformation. Our portfolio of best-in-class solutions empowers security professionals to manage risk and eliminate threats across the entire threat landscape from apps to the cloud to traditional infrastructure to the dark web. We foster open source communities and cutting-edge research–using these insights to optimize our products and arm the global security community with the latest in attackers methods. Trusted by more than 10,000 customers worldwide, our industry-leading solutions and services help businesses stay ahead of attackers, ahead of the competition, and future-ready for what’s next.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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