As Rapid7’s Senior Workplace Experience Coordinator, you will deliver exceptional customer service on a daily basis by creating a warm and welcoming atmosphere for all of our guests and employees at our company HQ in Boston, MA. 

You’ll be responsible for…

• Oversight and ownership of the operations at our Boston Office HQ
• Making our office a place our coworkers and guests love to come to
• General upkeep of all office common areas
• Liaison with building management, janitorial staff, and security
• Management of physical security processes
• Management of existing and new vendor relationships
• Facilities management - coordinating preventive maintenance and repairs
• Planning and executing all events and office vibe projects
• Helping support customer and other onsite events
• Cultivating and maintaining relationships with local leadership and cross-collaborative partners
• Overseeing office safety and emergency preparedness procedures
• Space planning and management
• Management of local OpEx budget
• Supporting our Workplace Team strategy and taking lead on several global initiatives
• Helping to provide direction for team and guidance to other team members 
• Helping to support Workplace Team OKRs and Rapid7’s business objectives

You should have…

• An amazing attitude – personable, approachable, and always eager to help
• Great communication skills - you communicate clearly and thoughtfully whether in person or over Slack
• The ability to multi-task and demonstrate attention to detail
• A proactive work ethic - you take ownership of your work!
• An eagerness to learn/grow - take feedback well, and apply it
• A desire to work both independently and on a team

It would be great if you have…

• Experience in Google Apps is preferred
• Understanding of building maintenance systems (HVAC, utilities, mechanical systems, life safety systems) is preferred
• Experience in OfficeSpace, Brivo, VergeSense (Workplace Apps) is preferred
• Prior experience with office coordination/management  

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or any other status protected by applicable national, federal, state or local law.