Senior Workplace Experience Coordinator

Job Summary
As the Senior Workplace Experience Coordinator, you’ll be the face of our Boston HQ—delivering exceptional customer service and creating a warm, engaging environment for employees and guests alike. This role is key to ensuring our workplace remains vibrant, efficient, and welcoming every single day.

About the Team
The Workplace Experience Team plays a critical role in delivering operational excellence and employee satisfaction across our office footprint, ensuring our physical spaces reflect our values and empower our teams to do their best work.

About the Role
As a Senior Workplace Experience Coordinator, your primary responsibility will be to own the day-to-day operations of our Boston headquarters and champion an exceptional workplace experience. Specifically, your focus will be to:

• Oversee daily operations of the Boston HQ and ensure a welcoming environment

• Manage vendor relationships, including janitorial, building security, and maintenance teams

• Maintain the upkeep and organization of all common spaces

• Plan and execute on-site events and internal vibe initiatives

• Coordinate preventive maintenance and handle facilities-related needs

• Act as liaison to building management for all facility matters

• Support space planning and emergency preparedness procedures

• Maintain physical security and access control processes

• Track and manage the local operational budget

• Collaborate with internal teams to support cross-functional programs and OKRs

• Provide guidance to team members and contribute to global workplace initiatives

The skills and qualities you’ll bring include:

Core Skills:

• Strong verbal and written communication skills

• High emotional intelligence and interpersonal awareness

• Ownership mindset with a proactive and solutions-oriented approach

• Ability to manage time effectively and juggle competing priorities

Functional Skills:

• Experience with office coordination, facilities, or workplace operations

• Knowledge of Google Apps and workplace software (e.g., OfficeSpace, Brivo, VergeSense)

• Familiarity with building systems (HVAC, utilities, mechanical/life safety systems)

• Event planning and vendor management

• Space management and planning experience

• Budget management and tracking

• Comfort with internal stakeholder engagement and cross-team collaboration

• Working knowledge of physical security systems

• Ability to adapt and thrive in a dynamic, fast-paced environment

Core Value Embodiment:
Embody our core values to foster a culture of excellence that drives meaningful impact and collective success.

We know that the best ideas and solutions come from multi-dimensional teams. That’s because these teams reflect a variety of backgrounds and professional experiences. If you are excited about this role and feel your experience can make an impact, please don’t be shy - apply today.

About Rapid7
At Rapid7, our vision is to create a secure digital world for our customers, our industry, and our communities. We do this by harnessing our collective expertise and passion to challenge what’s possible and drive extraordinary impact. We’re building a dynamic and collaborative workplace where new ideas are welcome.
Protecting 11,000+ customers against bad actors and threats means we’re continuing to push the envelope - just like we’ve been doing for the past 20 years. If you’re ready to solve some of the toughest challenges in cybersecurity, we’re ready to help you take command of your career. Join us.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or any other status protected by applicable national, federal, state or local law.