Systems Administrator

Job Summary
We’re looking for an experienced Systems Administrator to help scale and secure our global hybrid infrastructure. You’ll play a key role in managing our cloud platforms, SaaS systems, and endpoint devices—ensuring performance, availability, and rapid issue resolution for mission-critical systems.

About the Team
The IT Systems & Infrastructure team delivers secure and reliable solutions to support Rapid7’s global workforce and business operations. We collaborate closely across engineering, security, and operations teams to drive efficiency and innovation at scale.

About the Role

Systems Administrator, your primary responsibility will be to manage and optimize our multi-cloud infrastructure, SaaS applications, endpoint environments, and core IAM systems. Specifically, your focus will be to:

• Administer and maintain cloud infrastructure across AWS, GCP, and Azure

• Manage Windows and Linux servers (on-prem and cloud) and implement Infrastructure-as-Code practices

• Oversee endpoint management across Windows, macOS, and Chrome OS using MDM platforms

• Administer IAM and SaaS platforms including Okta, Entra ID, Google Workspace, Zoom, and Slack

• Serve as Level 3 support for complex technical escalations and major incidents

• Implement and maintain security hardening, patch management, and compliance controls

• Collaborate with cross-functional teams to deliver scalable and secure infrastructure projects

• Support critical incident response and participate in a 24/7 on-call rotation

• Maintain documentation, SOPs, and contribute to continuous service improvement

• Evaluate new technologies and recommend enhancements to system reliability and performance

The skills and qualities you’ll bring include:

• Proactive problem-solving and strong technical troubleshooting abilities

• Clear and effective communication across technical and non-technical teams

• Ability to prioritize tasks and manage competing demands in a fast-paced environment

• A strong sense of ownership, accountability, and follow-through

• Hands-on experience with AWS, GCP, and Azure cloud platforms

• Windows Server and Linux administration experience (on-prem and cloud)

• Proficiency with MDM tools such as Jamf, WorkspaceOne, and Google Admin Console

• Deep understanding of IAM platforms including Okta, Entra ID, and Active Directory

• Experience managing and configuring SaaS platforms like Google Workspace, Zoom, and Slack

• Scripting and automation skills using PowerShell, Bash, or Python

• Familiarity with Infrastructure-as-Code tools such as Terraform and Puppet

• Knowledge of security hardening, patch management, and vulnerability remediation

• Proven success in high-availability, 24/7 production environments

• Ability to lead incident response and conduct root cause analysis with precision

Core Value Embodiment:
Embody our core values to foster a culture of excellence that drives meaningful impact and collective success.

We know that the best ideas and solutions come from multi-dimensional teams. That’s because these teams reflect a variety of backgrounds and professional experiences. If you are excited about this role and feel your experience can make an impact, please don’t be shy - apply today.

About Rapid7
At Rapid7, our vision is to create a secure digital world for our customers, our industry, and our communities. We do this by harnessing our collective expertise and passion to challenge what’s possible and drive extraordinary impact. We’re building a dynamic and collaborative workplace where new ideas are welcome.
Protecting 11,000+ customers against bad actors and threats means we’re continuing to push the envelope - just like we’ve been doing for the past 20 years. If you’re ready to solve some of the toughest challenges in cybersecurity, we’re ready to help you take command of your career. Join us.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or any other status protected by applicable national, federal, state or local law.