Workplace Experience Coordinator

About the Team

The Real Estate and Workplace Experience org. is a globally distributed team responsible for maintaining our physical office spaces, helping to shape and bring to life our company culture, and making our offices places that employees and guests love to come to. 

About the Role

As a Workplace Experience Coordinator, your primary responsibility will be to oversee the day to day operations and employee experience at our Austin Office. Specifically, your focus will be to: 

• Provide Front Desk reception coverage, including oversight of physical security processes and the visitor experience 

• Plan and execute engaging employee events and gatherings, as well as help support customer and other onsite events 

• Manage vendor relationships and liaise with property management, building security, and cleaning staff

• Lead the local new hire experience

• Oversee management of the office facility, including coordinating preventive maintenance and repair projects as needed

The skills and qualities you’ll bring include:

• An amazing attitude: You’re personable, approachable, and always eager to help.

• A customer service approach to your work and interactions.

• A proactive work ethic: You take ownership of your work! 

• The ability to multitask, stay organized, and demonstrate attention to detail.

• An eagerness to learn and grow: You take feedback well, and apply it.

• A desire to work full-time in an office setting. (Note: this role does not qualify for hybrid/remote work).

• Experience in Google apps is preferred. 

• Understanding of building maintenance systems (HVAC, utilities, mechanical systems, life safety systems) is preferred.

• Communication: You communicate clearly and thoughtfully whether in person or over Slack.

• Cross-Functional Collaboration: Ability to work with a diverse group of teams and partners to deliver sustainable improvements for the office and business. 

• Accountability: You hold yourself and others responsible for driving outcomes by establishing ownership and clear expectations.

• Core Value Embodiment: Embody our core values to foster a culture of excellence that drives meaningful impact and collective success. 

We know that the best ideas and solutions come from multi-dimensional teams. That’s because these teams reflect a variety of backgrounds and professional experiences. If you are excited about this role and feel your experience can make an impact, please don’t be shy - apply today.

About Rapid7

At Rapid7, our vision is to create a secure digital world for our customers, our industry, and our communities. We do this by harnessing our collective expertise and passion to challenge what’s possible and drive extraordinary impact. We’re building a dynamic and collaborative workplace where new ideas are welcome. 

Protecting 11,000+ customers against bad actors and threats means we’re continuing to push the envelope - just like we’ve been doing for the past 20 years. If you’re ready to solve some of the toughest challenges in cybersecurity, we’re ready to help you take command of your career. Join us.

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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or any other status protected by applicable national, federal, state or local law.