Rapid7 is a leading global provider of innovative cybersecurity solutions. Our mission is to power the practices of security, IT, and DevOps teams, enabling them to confidently advance and innovate at the speed of business. We believe in simplifying the complex through technology, insight, and community collaboration. Rapid7's comprehensive approach to security, fueled by our Insight Cloud, allows organisations to see, act, and advance with agility, while minimising risk.

As pioneers in security and analytics, Rapid7 is dedicated to providing advanced solutions that empower organisations to detect and respond to cyber threats effectively. Our commitment to innovation, continuous learning, world class managed service delivery and client success sets us apart in the cybersecurity landscape.

About the team

Our Sales Engineering team partners closely with our Account Executives in a pre-sales role to develop and position solutions involving Rapid7's security solutions. This team consists of a group of driven colleagues where there is a lot of synergy between them. Due to the smaller size of the local team, you can really make an impact and ride on future growth.

As we continue to expand our presence in Japan, we are seeking a highly skilled and motivated Sales Engineer to join our dynamic team.

The skills you’ll bring include:

• A real passion for learning new skills and technologies, working in a startup-like culture

• Assists sales in technical qualification.

• A technical background, preferably in the Security space

• In-depth knowledge of multiple Operating Systems and Security Solutions

• A genuine interest in helping your customers achieve their goals

• The ability to relate to and engage members of both the technical and non-technical community

• Highly competent interpersonal skills in English.

• Must be able to present effectively in front of large groups, both technically and non-technically oriented.

• The ability to work autonomously, be proactive, enthusiastic and determined to succeed

• An understanding of the sales process and the roles and responsibilities involved

You might also have;

• Experience of working in a startup or other fast-paced environment

• Experience as a security practitioner within a commercial or public-sector organization

• A good understanding of network topology, TCP/IP network configuration and components (firewalls, routers, etc.)

• Expertise in IT, Security Operations, Vulnerability Management, Incident Response, Threat Intelligence, DevOps, Application Security or Security Automation

• Expertise in one or more cloud environments. For example; AWS, Azure, GCP or Oracle Cloud

Responsibilities:

Technical Sales Support;

• Support Account teams with their opportunities to ensure a high rate of success and achieve revenue targets, by assessing customer information, identifying and addressing problem areas, formulating relevant solutions, and presenting solutions effectively.

• Collaborate with the sales team to understand client needs and articulate technical solutions effectively.

• Conduct in-person and remote product demonstrations, presentations, and proof-of-concept sessions to showcase the capabilities and value of our cybersecurity solutions.

• Provide pre-sales technical support to assist clients in understanding the technical aspects of our products. Engage with the customer as their technical contact throughout the pre-sales evaluation cycle, demonstrating how Rapid7 products meet the customer’s business and technical needs

• Stay abreast of the latest cyber security threats, technologies, and industry best practices.

• Engage with channel partners in the region to provide technical sales training and support for partner led-opportunities

• Provide on-stand demonstrations at Rapid7 seminars or events and industry trade shows

Solution Design and Deployment;

• Work closely with clients to understand their cybersecurity requirements and design customised solutions.

• Assist with the deployment and implementation of Rapid7 cybersecurity solutions, providing on-site and remote technical support as needed.

• Collaborate with the technical support team to address and resolve any post-deployment issues efficiently.

Product Knowledge and Training;

• Stay abreast of the latest cybersecurity trends, threats, and industry best practices.

• Conduct training sessions for clients, channel partners and internal teams to enhance their understanding of our products and services.

Customer Relationship Management;

• Build and maintain strong relationships with key clients and partners to understand their evolving cybersecurity needs.

• Act as a trusted advisor to clients, offering expert guidance on cybersecurity strategies and solutions.

We know that the best ideas and solutions come from multi-dimensional teams. Teams reflecting a variety of backgrounds and professional experiences. If you are excited about this role and feel your experience can make an impact, please don’t be shy - apply today.

About Rapid7
Rapid7 (NASDAQ: RPD) helps organizations across the globe protect what matters most so innovation can thrive in an increasingly connected world. Our comprehensive technology, services, and community-focused research simplify the complex for security teams, helping them reduce vulnerabilities, monitor for malicious behavior, be in 10 places at once, and shut down attacks. We’re on a mission to make security solutions easier to use and access so we can bring safety and resilience to more people.

With more than 10,000 customers across 140+ countries, Rapid7 is a leader in cybersecurity that has earned numerous industry accolades and recognition for our technology and culture.

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