The Workplace Experience Coordinator will work as part of the Workplace Experience Team and will be responsible for welcoming staff and visitors into the office, as well as looking after the maintenance and upkeep of the office. You will be involved in office wide events, meetings and will work with the wider global Workplace team.

About the Team

The Workplace Experience Team strives to create and continually improve our workspaces in order to support the productivity and enjoyment of our colleagues. In 2025 we are focusing on ongoing improvements and innovations in our workplace design that align with our “future of work” direction and execution.

About the Role

As a Workplace Experience Coordinator at Rapid7, you will play a pivotal role in shaping a welcoming and inclusive environment for both guests and employees. Your daily interactions will be centered around providing exceptional service, ensuring that every individual feels valued and supported within our dynamic workplace.

As a Workplace Experience Coordinator, your primary responsibility will be making our workplace feel warm, welcoming, and easy to navigate for both guests and employees.  Specifically, your focus will be to: 

• Make our office a place our coworkers and guests love to come to

• General upkeep of all office common areas 

• Liaise with building management and security 

• Manage existing and new vendor relationships

• Facilities management - preventive maintenance and repairs 

• Support the EMEA onboarding experience

• Plan and support all in-house events and employee social events

• Monitor space usage in our office 

• Manage of office OpEx budget

• General Office admin, deliveries/ post, assisting visitors, helping support internal meetings if needed

The skills and qualities you’ll bring include:

• 1-2 years experience in a co-ordination role 

• Strong relationship building skills, able to manage vendor/supplier relationships 

• An amazing attitude - personable, approachable, and always eager to help

• Highly organised with the ability to multi-task and demonstrate attention to detail

• A proactive work ethic - take ownership of your work

• An eagerness to learn - take feedback well, and apply it

• A desire to work both independently and on a team

• Embody our core values to foster a culture of excellence that drives meaningful impact and collective success. 

We know that the best ideas and solutions come from multi-dimensional teams. That’s because these teams reflect a variety of backgrounds and professional experiences. If you are excited about this role and feel your experience can make an impact, please don’t be shy - apply today.

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