The Commercial Account Executive manages and expands a defined book of business within the Commercial Sales organization, serving as a dedicated partner to help clients navigate the complex threat landscape. Acting as a quota-carrying advisor, this role focuses on driving strategic upsell opportunities and ensuring existing mid-market clients derive maximum value from their partnership with Rapid7. Candidates will thrive in a hybrid work environment that requires three days in-office and two days remote.

About the Team

Rapid7’s Commercial Sales team is responsible for driving business at mid-market companies up to 1,500 employees across North America. The team prioritizes long-term partnership over transactional wins, fostering a culture of field excellence and regional intimacy. Success is supported through transparent leadership, 1-on-1 coaching, and a best-in-class enablement program focused on technical mastery of the product portfolio and sophisticated account management methodologies.

About the Role

The primary objective of this role is to protect and grow revenue within an assigned territory of existing customers by serving as a trusted advisor. Specifically, your focus will be to:

• Develop and execute comprehensive account plans and Mutual Action Plans to ensure client alignment and predictable expansion.

• Meet and exceed assigned quotas by identifying, qualifying, and closing upsell and cross-sell opportunities within a defined book of business.

• Build and maintain multi-threaded relationships across the C-suite, IT, and Security teams to ensure high adoption and advocacy.

• Serve as a cybersecurity industry expert, staying ahead of competitor offerings and evolving threats to proactively consult with clients.

• Partner with Sales Engineering, Customer Success, and Channel partners to ensure seamless implementations and healthy account lifecycles.

• Maintain accurate daily activity, forecasting, and opportunity data within Salesforce to provide clear visibility into account health.

• Lead a consistent cadence of Executive Business Reviews with key stakeholders to report on return on investment and visualize security maturity progress.

The skills and qualities you’ll bring include:

• Three plus years of closing experience in a business-to-business environment, with a proven track record in SaaS or Cybersecurity sales.

• Success in managing a book of business, focusing on renewals and expanding account footprints through strategic whitespace analysis.

• Foundational understanding of the cybersecurity market, including vulnerability management, SIEM, and cloud security.

• Experience building Mutual Action Plans and navigating complex, multi-stakeholder deal cycles under pressure.

• Understanding of the channel ecosystem and how to leverage partners to drive mutual growth.

• Ability to travel up to 25% for on-site client strategy sessions and industry events.

• Bring a structured approach to driving outcomes and holding oneself accountable for territory targets.

• Bring an ability to communicate in a clear manner that conveys objectives and rationale during executive business reviews.

• Bring a collaborative mindset to work across boundaries and build networks with Sales Engineering and Customer Success.

• Bring an adaptable approach to navigate change, asking why a shift is happening and acting as an active driver of it.

• Embody our core values to foster a culture of excellence that drives meaningful impact and collective success.

We know that the best ideas and solutions come from multi-dimensional teams. That’s because these teams reflect a variety of backgrounds and professional experiences. If you are excited about this role and feel your experience can make an impact, please don’t be shy - apply today.

About Rapid7

At Rapid7, our vision is to create a secure digital world for our customers, our industry, and our communities. We do this by harnessing our collective expertise and passion to challenge what’s possible and drive extraordinary impact. We’re building a dynamic and collaborative workplace where new ideas are welcome.

Protecting 11,500+ customers against bad actors and threats means we’re continuing to push the envelope just like we’ ve been doing for the past 20 years. If you ’re ready to solve some of the toughest challenges in cybersecurity, we’re ready to help you take command of your career. Join us.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or any other status protected by applicable national, federal, state or local law.