Channel Sales Engineer II (SHI)

  • R11614
  • Austin, TX, United States
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About the Role:

As a Channel Sales Engineer you will collaborate with the National SHI Channel Account Management team in a pre-sales capacity across all of Rapid7’s acclaimed solutions (comprehensive product training will be offered) to foster adoption and enhance technical expertise. Having knowledge of Rapid7’s portfolio and a channel focused mindset, and their capabilities is critical to this role as you will be dedicated to developing and growing their technical capabilities for top regional partners. If you feel confident engaging in technical dialogue with partner pre-sales engineers and can pivot to crafting technical enablement strategies that amplify your impact more strategically, this could be the ideal opportunity for you.

About the Team:

In this role you will report to a Global Channel Sales Manager located in PA, and will be dedicated to one of our Platinum partners in North America: SHI. Your colleagues will include talented Channel Sales Engineers to help foster a culture of creativity, collaboration, and accountability. Your Partner Account Manager will be your colleague in Austin to drive focus and execution within SHI.

In this role, you will:

  • Understand and articulate the value of our solutions, the Rapid7 story, and answer the question, ‘Why Rapid7?’ to SHI Engineers and Sellers

  • Facilitate in-person and remote technical training and product demos, collaborating closely with your Partner Account Managers to showcase the technical value proposition to National and Regional and promote adoption.

  • Assist in delivering high-quality Rapid7 demos, conducting effective proof-of-concept evaluations, and addressing questions from customers regarding Rapid7 solutions.

  • Collaborate with dedicated Partner Account Managers internally to deliver technical sales training and assist with partner-led opportunities.

  • Facilitate technical enablement and create shared enablement resource plans to improve revenue and adoption

  • Effectively communicate and provide technical information to SHI and customers via online channels and in person on-sites

  • Improve revenue and increased activation among partner Sales Engineers and Account Executives

  • In pursuit of the above, expect to travel to SHI in Austin on a weekly/ monthly basis. 

The Skills You’ll Bring Include:

  • A genuine passion for learning new skills and technologies in the cybersecurity industry

  • 2+ years experience working in a technical environment, startup, VAR, or similar fast-paced environment

  • Knowledge and experience collaboration with National partners, SHI specifically - understanding their organization and Go To Market Strategy within their Commercial and SMB Business Units

  • Familiarity in IT, Cloud Security, DevOps, Application Security, Vulnerability Management, Incident Response, or Security Automation

  • Expertise with one or more cloud service providers - AWS, Azure or GCP

  • A “Never Done” mindset that is open to learning new process, technology and strategy

  • A working understanding of the SaaS sales process and the roles and responsibilities involved, especially in a Channel-driven sales model

  • Strong Communication skills, including previous experience presenting to small groups in-person and virtually 

  • The ability to translate technical concepts into strategic business outcomes, and engage members of both the technical and non-technical community

  • A high degree of personal responsibility as your expertise will drive outcomes for a strategic partner and customers 

About Rapid7

Rapid7 (NASDAQ: RPD) helps organizations across the globe protect what matters most so innovation can thrive in an increasingly connected world. Our comprehensive technology, services, and community-focused research simplify the complex for security teams, helping them reduce vulnerabilities, monitor for malicious behavior, be in 10 places at once, and shut down attacks. We’re on a mission to make security solutions easier to use and access so we can bring safety and resilience to more people.

With more than 11,500 customers across 140+ countries, Rapid7 is a leader in cybersecurity that has earned numerous industry accolades and recognition for our technology and culture.


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About Rapid7

At Rapid7, our vision is to create a secure digital world for our customers, our industry, and our communities. We do this by harnessing our collective expertise and passion to challenge what’s possible and drive extraordinary impact. We’re building a dynamic and collaborative workplace where new ideas are welcome.

Protecting 11,000+ customers against bad actors and threats means we’re continuing to push the envelope just like we’ ve been doing for the past 20 years. If you ’re ready to solve some of the toughest challenges in cybersecurity, we’re ready to help you take command of your career. Join us.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or any other status protected by applicable national, federal, state or local law.

Security and Compliance
Rapid7 is committed to keeping customers secure. As a first line of defense, all employees are expected to uphold the highest standards of security and privacy, ensuring the protection of sensitive information and compliance with relevant regulations.

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