As a Senior Program Manager, you’ll play a critical role in driving alignment across product, engineering, and design teams to deliver high-impact customer outcomes. You’ll own program planning, execution, and success metrics. streamlining processes, resolving dependencies, and ensuring scalable product delivery that moves the business forward.

About the Team
Our team is looking for a Senior Program Manager to be an integral part of the Product Operations team, while partnering with cross-functional teams to deliver impactful customer outcomes. The goal is to help product teams (PMs, engineers, UX, etc.) work efficiently, make good decisions, stay aligned, and scale work.

About the Role

As a Senior Program Manager, your primary responsibility will be to drive cross-functional alignment and ensure the successful delivery of strategic initiatives across multiple product teams. Specifically, your focus will be to:

• Partner with product managers, engineering leads and user experience teams to plan and drive a cohesive roadmap across multiple product teams.

• Establish success criteria and measurable outcomes that can be attributed towards meeting business objectives.

• Provide Agile experience and ability to drive best practices to support efforts to identify, communicate and resolve project risks, dependencies and other issues.

• Design, implement, and maintain efficient program workflows, including managing product lifecycles, release cycles, and go-to-market strategies. 

• Communicate with senior management and executive leadership to keep them abreast of critical roadblocks and create action plans to drive towards resolution.

• Fostering a positive work culture that breeds collaboration, team camaraderie and a high level of accountability in meeting our customer outcomes.

The skills and qualities you’ll bring include:

• 5+ years managing large scale, complex projects and programs

• Demonstrated ability to work effectively and influence without having direct authority over resources

• Deep understanding of software development life cycles, current technology trends and proficiency in project management tools and software, as well as Jira, and Google Suite.

• Demonstrated ability to work within all levels of an organisation, including working with senior management

• Eager to jump in.  You are willing to help where needed.  You know that sometimes you have to first fill the shoes in order to understand the nuances and complexities of a situation in order to determine the best path forward.

• Comfortable with ambiguity. You can see the big picture even when it’s fuzzy.  You bring clarity and organisation to big ideas and help teams make progress even when things are unclear.

• Continuous learner. You love hearing new ideas and are constantly evolving your toolkit of resources.  

• High EQ with a strong coaching ability.  You meet people where they’re at and bring them along on the journey.  You know that we can only make an impact together and ensure that no one gets left behind.

• See process as a means to deliver value. You understand the complete software development lifecycle and balance the right amount of process across your stakeholders with a focus on driving outcomes.

• Systems Thinker.  You’re able to break down complex concepts into meaningful deliverables and milestones, while understanding how proposed changes could affect the larger system.

• Core Value Embodiment: Embody our core values to foster a culture of excellence that drives meaningful impact and collective success. 

We know that the best ideas and solutions come from multi-dimensional teams. That’s because these teams reflect a variety of backgrounds and professional experiences. If you are excited about this role and feel your experience can make an impact, please don’t be shy - apply today.

About Rapid7

At Rapid7, our vision is to create a secure digital world for our customers, our industry, and our communities. We do this by harnessing our collective expertise and passion to challenge what’s possible and drive extraordinary impact. We’re building a dynamic and collaborative workplace where new ideas are welcome. 

Protecting 11,000+ customers against bad actors and threats means we’re continuing to push the envelope - just like we’ve been doing for the past 20 years. If you’re ready to solve some of the toughest challenges in cybersecurity, we’re ready to help you take command of your career. Join us. 

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